Samsung Galaxy Z Fold7 Users Report Small Hinge Problem on Demo Units

It looks like Samsung may be facing a possible issue with the Galaxy Z Fold7’s hinge. Some users have shared photos online showing that certain Z Fold7 units aren’t opening fully flat. This problem has been spotted on store demo units according to posts on Reddit.

What’s the Issue?

The users say the phone doesn’t open fully by itself, but it can be pushed a little more with some help. This suggests that the hinge might not be snapping properly into place. It’s not clear yet if this is a serious defect or just a problem with a few units.

Possible Causes

There could be several reasons:

• A defect in the hinge design
• Damage from rough handling (though store demo units are usually handled carefully)
• Pre-production units not meeting final standards
• Or simply user error (the phone not being opened properly)

For now, there’s no official word from Samsung about any manufacturing problem, and no recall has been announced.

About the New Hinge

Samsung’s Armor FlexHinge was designed to:

• Reduce the screen crease
• Distribute stress more evenly
• Improve durability

Samsung hasn’t shared official durability numbers for the Fold7’s hinge yet, but the previous Z Fold6 was rated for over 200,000 folds with no issues.

Also, the previous Z Fold5’s “zero-gap” hinge had a tolerance of between 178.5 and 181.5 degrees when fully open, meaning it wasn’t always perfectly flat either. It’s possible the Z Fold7 has a similar tolerance.